LGRA Terms & Conditions
(Little Grappy Running Academy)
By registering for and participating in any class, programme, package, or activity organised by LGRA (Little Grappy Running Academy), all participants are deemed to have read, understood, and agreed to the following Terms & Conditions.
1. Membership Categories
LGRA offers the following membership tiers:
LGRA Public – Members of the general public joining individual classes or selected activities
LGRA Active Member – Participants enrolled in LGRA training programmes or packages
LGRA Gold Membership – Members entitled to Gold-tier benefits and privileges
LGRA Platinum Membership – Members entitled to Platinum-tier benefits and privileges
Access to classes, credit usage, and benefits varies according to membership tier, as determined by LGRA.
2. Package Validity
Packages valued below RM500 are valid for 6 months from the date of purchase.
First-time tickets / trial passes are valid for 1 month from the date of purchase.
Packages valued above RM500 are valid for 12 months from the date of purchase.
Special packages, customised programmes, or promotional plans will follow a validity period based on mutual agreement between both parties.
Certain classes may carry different validity periods, depending on ongoing promotions or campaign terms at that time.
All packages and credits must be used within the stated validity period. Unused sessions or credits will be forfeited upon expiry.
3. Class Booking System
All classes must be booked through the official LGRA booking system.
A class is considered confirmed only after successful booking confirmation.
LGRA reserves the right to adjust class schedules, coaches, or venues when necessary.
4. Cancellation & Postponement Policy
Any cancellation or rescheduling of a confirmed class must be made at least 1 hour before the scheduled class time via the booking system.
Failure to cancel or reschedule within this timeframe will result in the class being automatically forfeited.
Absence due to personal reasons, late arrival, or no-show will be treated as a completed session.
Late arrivals may result in a shortened class duration, with no replacement session or refund provided.
5. Credit System
LGRA operates on a Credit System, where credits are required to book and attend classes, programmes, or activities.
Credit Rules
Credits are non-transferable, non-shareable, non-resalable, and cannot be exchanged for cash.
Credit requirements may vary depending on class type, programme, or membership tier, as shown in the booking system.
Credit Deduction
Credits are automatically deducted upon successful booking.
If a class is not cancelled or rescheduled at least 1 hour before the class, credits will be automatically deducted and forfeited.
Used or forfeited credits are non-refundable and non-replaceable.
Credit Validity
Credits follow the same validity period as the purchased package.
All unused credits will expire automatically upon package expiry.
LGRA reserves the right to amend the Credit System, credit usage rules, or credit requirements at any time.
6. Refund Policy
No refunds will be provided once a class, package, membership, or credits have been purchased.
Refund requests will only be considered for medical reasons, supported by valid medical documentation, and are subject to management approval.
Administrative fees may apply for approved refunds.
All refund decisions made by LGRA management are final.
7. Health & Safety Responsibility
Participants are responsible for ensuring they are medically fit to participate in LGRA activities.
LGRA is not liable for injuries arising from undisclosed medical conditions, failure to follow coaching instructions, or personal negligence.
Participants are advised to inform coaches of any existing injuries or health conditions prior to participation.
8. Media, Photography & Promotional Consent
By joining LGRA, participants automatically grant consent for photos and videos taken during classes or events to be used for LGRA’s media, marketing, educational, and promotional purposes, including websites and social media platforms.
Participants who wish to opt out must submit a written request to LGRA management prior to the session.
9. Code of Conduct
Participants are expected to behave respectfully towards coaches, staff, and fellow participants at all times.
LGRA reserves the right to suspend or terminate participation without refund in cases of unsafe, disruptive, or inappropriate behaviour.
10. Amendments & Final Authority
LGRA reserves the right to amend these Terms & Conditions at any time without prior notice.
All interpretations and decisions by LGRA management are final.
